We are so happy to hear that you were impressed by Phreesia! Thank you for your question. This is a valid concern. Many of the physician practices that use Phreesia sit with illiterate patients and help them fill out the patient interview on the PhreesiaPad. We find that physician offices prefer to complete the patient interview on the PhreesiaPad since they need to help these patients complete the forms regardless of the method used to capture information. Using Phreesia, they are still able to capture the information electronically and retain legible, comprehensive documentation. On a patient’s return visit, the interview is much shorter and requires less time for both the patient and the front office staff to complete patient check-in.

We hope this helps! Please feel free to contact us with additional questions.

I’m unclear as to what you mean by “feeding the internal system,” but Phreesia supports open standards based interoperability and works with standards such as HL7 and CCR. In addition, we have hundreds of practices electronically attaching comprehensive documentation from Phreesia interviews to their patient records.

Please feel free to contact us with additional questions at 1-888-654-7473. Thanks for your interest!

And, is the data usable by the office in any way, such as feeding the internal system?

You are completely right and we’re with you in thinking germs are gross. In fact, we’re complete germaphobes , too, that’s why all the PhreesiaPads come with an antimicrobial coating which helps protect against the transfer of germs from user to user. And for those extreme germaphobes, we’ve equipped the PhreesiaPads with a stylus that can be used in lieu of a finger to operate the check-in interview. We’ve been sure to keep the PhreeisaPads safe and easy for patients to use as a replacement for the outdated clipboard in their doctor’s office. So go ahead and tell your doctors to get Phreesia in their offices and thank you for raising such an important point!

I had read about the concept a few weeks ago and was impressed. My co-worker, who has three kids and plenty of waiting room experience, said “wait, a touch screen? can you imagine all the germs being passed back and forth on it?”.

That made me think twice, but shrugged it off as a “germiphobe” reaction.

But then I talked to my parents about the same thing, asking if they had seen any of these types of kiosks. They actually had, but didn’t use them because they were also afraid of all the germs!

Maybe a disposable pen input device for those that are squeemish?

Love the concept, tho! I personally would use them if my Dr. had them.