My last posting on healthcare IT application UI complexity was quite popular and got many comments both online and via email (thanks everyone). Readers were wondering if there are other sites or reports available to help improve usability. The folks at User Centric, Inc have a nice practice around exactly this kind of guidance. Two [...]
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A friend of mine sent me this drawing a little while ago. I have performed many usability analyses on healthcare IT software and I usually end up writing many pages of a “summary report” which should probably include the diagram shown above. It crystallizes the reason why HISs, EMRs, and other healthcare IT software gets [...]
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