Shahid’s No BS guide to patient engagement at #HIMSS15

I’ll be at #HIMSS15 in Chicago this week and am preparing for the onslaught of the term “patient engagement”. It’s both overused and ill-defined which means it’s almost meaningless as a category of technology or approaches. It’s also multi-faceted which means a definition is not going to be forthcoming soon; so, I’m not going to try. As I go through the educational sessions and exhibits looking at patient engagement solutions, I’m going to be trying to figure out how to categorize them. ...

Patients say deploying a patient portal isn’t enough to engage them

Much has been made of the push to better engage patients, but little has been spent on examining exactly what patients want. Despite the requirements set by the EHR Incentive Program, simply deploying a patient portal isn’t enough to engender real, sustainable engagement. Recently TechnologyAdvice surveyed 409 adult Americans about their digital health services preferences. I really like the surveys they run so I reached out to Zach Watson, the healthcare IT content manager at TechnologyAdvice, to see what health providers, entrepreneurs, and innovators could learn from the results. ...

Health-focused wearables have a chance of improving patient care if innovators craft solutions plus providers and insurers work together to incentivize and pay for them

I’ve been interested in the new “wearables” segment for a while. I reached out to Cameron Graham, the managing editor at TechnologyAdvice where he oversees market research for emerging technology, to give us some evidence-driven advice about wearables that entrepreneurs, innovators, healthcare providers, and payers can use for decision making. Specifically, what does the current research show and what are the actionable insights for how to incentivize patients to use them and figure out why patients might pay for them? ...

Patient portals have a future as a patient engagement tool if clinicians are on board and encourage their use

I wrote my first patient portal site, built into my first EMR software, back in 1998. At that time I mistakenly thought that portals would take off and patients would embrace them. What I quickly learned was that patient portals aren’t really portals in the sense of Yahoo! or Google but enterprise software’s customer-facing front-ends. The enterprise software in this case is of course an EHR and the customers are the patients. ...

Encryption at rest and encryption in transit for HIPAA compliance are not easy questions to answer

Given the number of breaches we’ve seen this Summer at healthcare institutions, I’ve just spent a ton of time recently on several engineering engagements looking at “HIPAA compliant” encryption (HIPAA compliance is in quotes since it’s generally meaningless). Since I’ve heard a number of developers say “we’re HIPAA compliant because we encrypt our data” I wanted to take a moment to unbundle that statement and make sure we all understand what that means. ...

Guest Article: Is Patient Generated Health Data (PGHD) trustworthy enough to use in health record banks?

The push towards shifting the patient’s role from a passive recipient of care to an active member of the care-team looks set to gain further legislative backing. Earlier this year, the Health IT Standards Committee, along with The Joint Commission and ONC, laid out recommendations for integrating patient generated health data (PGHD) into Stage 3 Meaningful Use requirements. To see what this might mean to health IT and med tech vendors, I reached out to Zach Watson of TechnologyAdvice, who covers EHR related news, along with business intelligence, and other topics. ...